Health Professionals & Care Managers
THE STAAR ALERT MISSION
Partners in Care: Solutions for Service Coordinators & Case Managers
For over 20 years, STAAR Alert has been a trusted partner for Medicaid Waiver programs, Managed Care Organizations (MCOs), and PACE/LIFE programs. We understand that as a Care Manager, your time is finite. You need a partner who processes authorizations quickly, installs reliably, and reports accurately.
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Why Care Managers Choose STAAR Alert
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In-House Installation Team: Unlike competitors who use third-party gig workers, STAAR Alert utilizes trained employees for installation. We ensure the equipment works, and we educate the patient on how to use it—taking that burden off your plate.
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Alignment with Managed Care Workflows: We are experienced with UPMC Health Plan, AmeriHealth Caritas, Centene, and Geisinger workflows. We understand the authorization process and compliance requirements for Dual Eligibles.
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Reducing Alarm Fatigue: Our "Five Diamond" certified monitoring center and high-quality UL-listed equipment minimize false alarms, ensuring that when you receive a report, it is actionable.
We Handle the Technology. You Focus on the Care.
Our Service Guarantee
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24/7 Live Support: Access to real people, not just for patients, but for Case Managers needing status updates.
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Timely Reporting: Integration of medical alert activations, medication adherence, and vital signs into your reporting structures.
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Customized Solutions: From non-locking med dispensers for simple adherence to complex RPM for high-risk members, we tailor the solution to the care plan.
Managed Care / Long-Term Services & Support
STAAR works with managed care organizations and health insurance companies, such as UPMC Health Plan, AmeriHealth Caritas, Centene, Geisinger Health plan, Elevance Health, MedStar Family Choice, Quartz, and more. As a trusted provider for Medicaid Waiver and Medicare Dual Eligible for over 20 years, STAAR Alert has developed processes to align with the workflow of care management and service coordination entities.
Service Coordination & Care Management
STAAR Alert prides itself on supporting and working closely with Service Coordinators & Care Managers. We ensure that we provide a hassle-free experience for you and your consumer. Service Coordinators & Care Managers can be confident that when an authorization is sent, it will be processed and installed in a timely and professional manner.
To help monitor patient health, STAAR Alert can ensure accurate medical reporting using evidence-based outcomes, such as medical alert activations, medication adherence rates, vital sign measurements, and more. All of this information can be easily and securely integrated into a patient's electronic medical records, facilitating the process for patient care managers.
Senior Care Facilities
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STAAR Alert offers PERS programs specifically tailored for Senior Living Communities, Senior High Rises, Independent Living Communities, and Continuing Care Retirement Communities (CCRC). We offer programs with little to no upfront costs and full in resident service.
A key benefit at STAAR Alert is resident independence. Our solutions allow both senior residents and staff to maintain independence by providing a variety of options that value safety and security.
PACE / LIFE Programs
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STAAR Alert has over 20 years of experience working with both Living Independence for the Elderly (LIFE) and Program of All-Inclusive Care for the Elderly (PACE) programs. Our company has developed a suite of product offerings, detailed reporting, and customized 24/7 monitoring to align with the goals and priorities of these programs.
Why Should Healthcare Professional Choose STAAR Alert?
More Than 30 Years of Experience
We are participating as a Medicaid Waiver and Dual Eligible provider, STAAR Alert has a proven process that works. We commit to working with you to ensure the quality of care our technology provides.
All Under One Roof
Forget following complicated instructions – STAAR sends trained technicians to perform the in-home installation right to your door. Our technicians are all actual employees at STAAR Alert, ready to help set up our system and answer any questions you may have.
While STAAR works with manufacturers all across the globe, including the US, you won’t need to go through any third parties for installation or contact.
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​Underwriters Laboratory audits ensures STAAR Alert follows best practices to better serve its clients.
After installation, STAAR directly monitors our alert systems. The Monitoring Association oversees our training level programs so all staff are properly trained. In fact, STAAR has been awarded the Five Diamond designation by the Monitoring Association, a truly valued honor. By both owning and overseeing monitoring, we assure quality service and immediate fixes for any issues.
Real People Get It Done - Fast
STAAR Alert values building lasting relationships with our clients. Unlike other companies, STAAR offers instant, 24/7 support with real people. No automated voice recordings here - we ensure that you will connect and communicate with a live person on the other end.
Our offerings include in-home landline, in-home cellular, medication management, and mobile/GPS Personal Emergency Response Systems (PERS), PERS Smartphone Apps, Automatic Fall Detection, and Remote Patient Monitoring (RPM).
Customized to Your Patient's Needs
We do what’s best for the individual. That means one size does not fit all. Products are tailored to different audiences to serve individual needs better. Our services are valuable, reliable & personalized because, above all else, STAAR Alert respects our clients and their needs.
With STAAR Alert, trust that you will feel like you matter. Because you do.